Speak like an American

• Business people who work with American colleagues or in American companies
• Business people who find it challenging to communicate effectively with American co-workers
• A minimum level of B2 (upper-intermediate) is required to participate in this course

• The course is designed by experienced language trainers who have experience of training other cultures how to work with Americans
• Run by experienced native speaker language trainers

The course uses real case studies to present key cultural differences and reveals the key language patterns and expressions that mark out American English

American Values & Attitude

Understanding the historical context of American values; why liberty is so important; how to mirror American’s can-do attitude

American Spin

The essence of American positivity; how to turn failures into wins; how to express criticism in an American way

The Working Style of Americans

The American approach to work; how to plan linearly like an American; following American timelines and dealines

The Elevator Pitch

Why American love being sold to; how to make a pitch like an American

Customer Service, US-style

Learn the fundamentals of US customer-led interactions; key ways to give customer service like an American

Political Correctness

How to behave in an American corporation; how to balance individual accountability with collaborative decision-making.

Practicing key patterns and expressions step-by-step during small group exercises and role plays, you will get feedback on how well you have acquired the key skills presented during the course

• Participants who successfully complete the course receive a certificate, as well as our guidebook to American English.